How Do I Bundle a Ticket with a Physical Product?

  • Updated

Bundling made simple

When creating a digital release using the Single Music dashboard, you’ll be prompted with three options to publish:


To bundle your newly created digital release with a physical product, simply select “Attach to Existing Products”. Just be sure to follow Nielsen’s updated rules when creating and selling your bundles!

Note: Are you not seeing these buttons? It's likely because you haven't approved billing from Single. Check out our dedicated support article to learn more.

But I’ve already created my digital release…

No problem!

On the “Manage Digital Releases” page you’ll see a list of your digital music and several “actions” you can take. Choose the paperclip on the right to create attachments.

The Attachment Queue

On the next page there is a search bar to find products in your Shopify store. Search for and click on a product to add it to the queue.


Reporting Type

If the physical product you're attaching to is not a physical version of the album, select digital. If the physical product is a CD, Vinyl or Tape, you must report that version by selecting "Physical" and choosing a format.

Managed Fulfillment

This box should only be checked if the Shopify product is exclusively for the digital album. Because there is no physical merch component, this tells our system to mark the Shopify product as fulfilled when we deliver the digital album.

Deliver To Existing Orders

Single has the ability to associate past Shopify purchases with a digital component. If orders occurred before you installed Single and attached the digital album - selecting this box will schedule these orders for delivery.

Finally, click "Create Attachments"


Congratulations, you’ve created a bundle!

You’ll now see new sections on your View Release page detailing your sales and reporting counts!


You can view these analytics at any time by clicking on the specific release on your “Manage Digital Releases” page.

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