Getting Started With Single

New to Single?

Welcome! Here's a short list to get you started:

1. Install

Find us on the Shopify App store. We're free to install!

2. Create an account, verify that email address, and log in to the Single Dashboard

First, create an account. As soon as you sign up, you will receive an email to verify your address. Don't see the verification email? Could have been rerouted to your spam, junk, or promotions folders. Still don't see it? No worries! Just navigate back to the login screen, and you will be prompted with the below message where you can resend the verification email.


After verifying your email, you will be prompted to select your subscription tier.


Once you have selected your subscription type, you'll be directed to the Single Home Page.


This page is a hub for all of the primary services Single has to offer: managing digital releases, tagging physical records for reporting, NFT creation and gating, Memberships, and setting up video rentals and livestreams. You can even edit the delivery email within the Settings.

Note: Use the Account Setup checklist on the top left to get started. These are the things we suggest doing to take full advantage of our services. They will check themselves off as you complete them!

Get comfortable by creating your first release - don't worry, you won't be charged any usage fees until your album is published and a fan purchases it.

3. Sell Some Digital Music

After you finish creating your release and uploading tracks and everything looks as it should, you can hit "Review for Sale" at the bottom of the page. Next, you'll see these three options to publish/attach your release.

If you select "Publish with Audio Player", this is what your album will look like in your shop:


If you select "Attach to Existing Products", you'll be prompted to search for physical items that exist inside your Shopify store. This is how you create music + merch bundles.

4. Tag physical records for reporting (Bronze, Silver, Gold Tier subscriptions)

Single's automated system will report physical records you sell through your Shopify store. All you need to do is quickly tag the albums inside your Single Dashboard. Once the album is tagged, you can check in on the sales and reported data that comes in for each week. We have made it even easier to see reported totals for specific territories with our dropdown menu.


5. Manage orders

The order management page inside your Single account looks like this:


We have a dedicated support team to assist fans who purchase your digital music. But for those who want full control, you also have the ability to edit customer emails and resend delivery emails.

Learn more about order management in this support article.

Thanks for trying out Single! 


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