What Happens if a Fan Cancels or I Refund Their Order on Shopify?

  • Updated

We’re sad to see them go….

But we understand! When a fan cancels their order, we:

  1. Refund the usage price back to the artist (determined by your subscription tier).
  2. Deactivate any download links that have already been sent out.
  3. Cancel the delivery of the full album.
  4. Disable reporting (Do my sales get reported to SoundScan?).

 

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