What Are the Technical Requirements Purchasers Will Need to Meet to View a Livestream?

  • Updated

To watch a video event or rental, please ensure you meet the following technical requirements and that your device is supported:

Compatible Operating Systems:

  • Windows 7 or higher
  • Mac OS X 10.6 or higher

Supported desktop browsers:

  • Google Chrome 45+
  • Mozilla Firefox 49+
  • Safari 10+
  • Microsoft Edge 15+

Supported mobile browsers:

  • Chrome 45+
  • Safari 10+ (iOS)

Internet Connection:

  • 5-10mbps download speed is recommended.

Unsupported Devices and Browsers:

  • Internet Explorer
  • Roku's browser apps (use Screen Mirroring for iOS or Casting for Android instead)
  • Amazon Silk
  • Fire TV Stick
  • Playstation 4
  • Xbox (performance may vary)
  • Samsung Smart TVs {use Airplay where available} (more info HERE)

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