Can other people manage my Single account?

  • Updated

Grant access to artists, managers, labels, interns, and helicopter parents.

No Shop Connected?

Have you created a Single account, but see this message when you log in? This usually happens when the email used to sign up for Single differs from the shop owner's email in Shopify. No worries!

Here are the steps you should follow to gain access:

1. Check your login email against the shop owner’s Shopify Admin email.

2. If you have access to the main Single music account or know who does, have them add your email to this account. If they go to settings from their Single dashboard, they will see this “Permissions” section:


Select add user, and enter the email of the person you’d like to have access to the Single Artist Dashboard.

Note: This will not send them an email. However, when they create a Single account using that email address, they will have access to this Single Music account.

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