How to Report Sales to SoundScan & Billboard
Digital Releases powered by Single are automatically reported and included in our per-track pricing. We do not have the ability to report digital sales from other providers.
Physical Release reporting is an optional subscription and requires tagging physical records in your inventory.
| Digital & Physical sales are reported automatically at 11am EST for the prior day and subject to certain criteria by Billboard & Nielsen.
Example sales week. © Nielsen
- The release date is the 10th in the example above.
- Physical Releases shipped between Tuesday (the 7th) and the following Monday (the 13th) will be counted in the new chart week. This represents the Friday-Thursday sales week (10th - 16th), but makes an allowance for shipping time/receipt by customers.
- Digital sales report daily starting on Street Date through the following Thursday. The digital cutoff is Thursday @ 12AM EST.
- Physical and Digital pre-order sales are queued to report on Street Date.
Brief overview of inclusion rules:
- Albums priced below $3.49 during their first four weeks of release are excluded
- Albums & EPs with 8 or less tracks are not eligible if the total price is less than the sum of the tracks, multiplied by $0.39
- Digital Tracks priced below $0.39 during their first three months of release are not eligible
- Physical Releases are reported upon fulfillment - not date of purchase. Simply mark the order as “fulfilled” in Shopify and our system will automatically report the sale the following day.
- Bundles containing multiple releases cannot be reported as multiple sales. When creating your bundle, select which type (digital or physical) that you’d like to be reported.
- Multiple Copies - If a fan purchases up to four copies of a record in the same order, each copy is reported as an official sale. An order of five to nine copies results in 4 charting album sales. Purchases of ten or more albums in a single order constitutes a bulk sale, and none count towards the Billboard charts.
New Rules | Oct 9th, 2020
- Starting Oct. 9, 2020, no further sales of albums can be reported if bundled with merchandise – even if album and merchandise are available a la carte.
- Albums scheduled for release on or before Oct. 8, 2020 can report sales generated from bundles, but only for sales through Oct. 8, 2020.
- Albums scheduled for release on or after Oct. 9, 2020 cannot report any sales generated from a bundle.
- Merchandise is essentially anything that is not the album itself, including (but not limited to) clothing, paper goods, accessories, virtual items, concert pre-sale codes, contest entries with No Purchase Necessary entrance options, fan club access, and so forth.
- Going forward, an album can be promoted as an add-on sale to a merchandise item purchase – not baked-in to merchandise. Customers would make a clear choice to purchase an album on its own, as a separate item, and album purchase must not yield any benefits or discounts to customers.
- Physical format albums sold within a finished goods boxed set/package, that may contain clearly artist/album-branded merchandise items), can continue to count as a sale as normal, following advance approval.