How Do I Bundle a Ticket With a Physical Product?

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Want to include access to your video event with the purchase of a CD? How about bundle a ticket and t-shirt together? No problem!

Click the "Attach to Existing Products" option to go to the Ticket Attachment page.

From here, you can search for any products, or collections of products, that you would like to include a ticket with! 

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When you select products to attach tickets to, they will be added to the Attachment Queue. There are a couple of toggles to pay attention to here: Managed Fulfillment and Delivered to Existing.

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Managed Fulfillment: Only enable this toggle if you have created a ticket product in your Shopify store (not from using the Create Standalone Ticket function within the Single app) and want to include access to your event when people purchase that product. This way, since it is digital product, orders for that ticket product with automatically be marked as fulfilled. Do NOT turn this for physical products. 

Note: In the case of tickets, the Managed Fulfillment feature will rarely need to be enabled and will typically be left turned off.

Delivered to Existing: When enabled, this option will automatically email a ticket to anyone who has previously purchased the product you are attaching that ticket to. If you do not want previous purchasers of the product to receive a ticket, turn this feature off.

 

Bundles

To create a package bundle that includes other merch and a ticket, you will want to create a new product for it, detailing what's included, from within your Shopify store. For example, if you wanted to make a bundle with a t-shirt, CD, and a ticket, you would want to create a new product in your store titled something like "T-Shirt + CD + Event Ticket".

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Once you have created your product in Shopify, add it to the Attachment Queue from the Ticket Attachment page back in the Single app.

If you have multiple variants of the product you are attaching a ticket too (e.g. different shirt sizes), you will be prompted to select which variants you would like to include the ticket with. Make your selection and click "Add to Queue".

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Please note: If you are attaching tickets to digital or physical music products, they will be ineligible for chart reporting in the US. For international chart eligibility, please refer to these articles:

Do My Sales Get Reported to the OCC?

Do My Sales Get Reported to ARIA?

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